How we're taking care of you

We're open and ready when you are! We're thrilled to welcome you back to Wellington, and while social distancing is no longer our new-normal, we continue to take every measure to ensure your safety and comfort.

Warm regards,

Hannah Chinnery, Hotel Manager

Preventative Measures
    • In keeping with government guidelines, we've made it as simple as possible for you to keep a track of your movements with a simple QR code in the lobby.
    • Our team, as always, are observing impeccable hygiene practices, avoiding close contact with anyone showing symptoms of illness and staying home if unwell.
Public Spaces
    • We've enhanced our already thorough cleaning and disinfection of public spaces, with particular attention paid to touchpoints, including but not limited to EFTPOS terminals, lift buttons and touchscreens.
    • Hand sanitising stations throughout the hotel for both our guests and staff as an additional measure.
Artisan Restaurant
    • Our buffet breakfast has been replaced with an extensive à la carte menu.
    • Artisan is now open for dinner on Wednesday, Thursday and Friday 6pm - 10pm. (Chef's Tasting Menu only on Fridays).
    • Room service is still available.
    • Room service breakfast is still available.
Lobby Café

    Our Lobby Café is offering a grazing menu with light bites and more substantial meals. All accessible with contactless menus.

Fitness Centre & Lap-pool

    Our fitness centre, sauna and lap-pool are now open with enhanced cleaning protocols

Rooms & Suites

    Our excellent housekeeping team have enhanced their thorough cleaning regime following check-out, and have always used cleaning products that are effective in disinfecting.

Your Bookings
    • We understand that your travel plans may need to change and we continue to offer our flexible cancellation policy.
    • All bookings made directly on our website, or direct with the hotel, still benefit from free cancellation up until 6pm on the day of arrival.
    • Please don't hesitate to contact us directly and our team will be happy to help.
    • We have also extended the validity of our Gift Vouchers, gift vouchers purchased online from 16 March 2020 are now valid for 24 months.
Special Offers
Choose from special offers on overnight stays and seasonal packages that showcase the best of Bolton Hotel